Privacy Policy

Reganza Pty Ltd herein referred to as “K2 Base Camp" is committed to safeguarding personal privacy. Unless given consent to do otherwise, K2 Base Camp will only collect and use personal information as set out below.

K2 Base Camp recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes than those given above without your consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of K2 Base Camp, or any member of the public.

 

When a product is purchased personal information may be requested (such as name, address, email, phone numbers) in order to process and deliver your order, and to advise of other related products which may be of interest. We will not reveal your personal information to any external organisation except where necessary for the purpose of fulfilling your order (e.g. financial institutions that issued your credit card and courier companies that deliver your order).

Personal Information will be used for the following purposes

  • To enable your order to be processed according to K2 Base Camp procedures.
  • To render services related to K2 Base Camp business such as warranty or after sales services.
  • To provide you with information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

 

K2 Base Camp may contact individuals using the information which was provided by them in order to:

  • Enable your order to be processed according to K2 Base Camp procedures
  • Provide information about new products, special offers and other matters relating to your purchase that may be of interest.
  • To send newsletters about outdoor equipment, tips or information about outdoor equipment, or related matters.
  • If an individual receives communications from K2 Base Camp which they do not wish to receive, they may remove their name from our contact database informing us in a return email, or contacting by phone.

 

K2 Base Camp will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format. K2 Base Camp employees are obliged to respect the confidentiality of any personal information held by K2 Base Camp. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. K2 Base Camp will not be held responsible for events arising from unauthorised access to personal information.

K2 Base Camp provides links to web sites outside of the K2 Base Camp site. These linked sites are not under the control of K2 Base Camp, and K2 Base Camp is not responsible for the conduct of companies linked to the K2 Base Camp web site.

Inquiries relating to our Privacy Policy, or any problems or complaints may be directed to the General Manager by calling us at (07) 3854 1340.

Security
The K2 Base Camp website has security measures to protect against the loss, misuse, and alteration of the Information under our control, including credit card information that is submitted to us. When users place orders or access their account information, the Site uses 256-bit secure server software (SSL), which encrypts all information users' input before it is sent to us. In addition, we do not store user's credit card numbers in their online accounts so if someone obtains your account log in information, they will not be able to view a user's credit card number. Thus, we have taken steps to protect the information we collect from you from unauthorised access. Unfortunately, no system is perfect; therefore, K2 Base Camp makes no representations or warranties with regard to the sufficiency of these security measures. K2 Base Camp shall not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction.